Terms of Service

Last updated: January 2026

Acceptance of Terms

By accessing and using the zenoluxor website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service constitute a legally binding agreement between you and zenoluxor Ltd, a company registered in England and Wales with company number 74968235. If you do not agree to abide by the above, please do not use this service.

Company Information

zenoluxor Ltd is registered in England and Wales with company registration number 74968235. Our registered office is located at 200 The Avenue, London EC3U 6XL, Greater London, United Kingdom. VAT Number: GB745239864.

Description of Services

zenoluxor provides enterprise operational data integration tools and related consulting services. Our services include but are not limited to data integration platforms, system connectivity solutions, data transformation services, cloud integration, monitoring tools, and expert consulting. Detailed service descriptions are available on our website and in individual service agreements.

User Obligations

Users of our services agree to use them in compliance with all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our services. You must not attempt to gain unauthorised access to any part of our services, systems, or networks.

Service Availability

We strive to maintain high availability of our services but cannot guarantee uninterrupted access. Services may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to users.

Data and Privacy

Your privacy and data protection are important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

Intellectual Property

The zenoluxor website, services, and all content, features, and functionality are owned by zenoluxor Ltd and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission. All trademarks, service marks, and logos used on our website are the property of their respective owners.

Client Data and Confidentiality

We understand that our services involve handling sensitive business data. We maintain strict confidentiality regarding all client data and information shared with us during the provision of our services. We implement appropriate technical and organisational measures to protect client data and comply with applicable data protection regulations.

Payment Terms

Payment terms for our services are specified in individual service agreements or invoices. Unless otherwise specified, payments are due within 30 days of invoice date. Late payments may incur additional charges as specified in the relevant agreement. We reserve the right to suspend services for overdue accounts.

Limitation of Liability

To the fullest extent permitted by law, zenoluxor Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from your use of our services. Our total liability for any claim arising from these terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless zenoluxor Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any rights of another party.

Force Majeure

zenoluxor shall not be liable for any failure or delay in performance under these terms which is due to fire, flood, earthquake, elements of nature, acts of God, acts of war, terrorism, riots, civil disorders, rebellions, or other similar causes beyond our reasonable control.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales. The parties agree that any legal proceedings shall be conducted in English.

Dispute Resolution

We encourage the amicable resolution of any disputes. If you have concerns about our services, please contact us first to seek a resolution. If a dispute cannot be resolved through direct communication, it may be subject to mediation before proceeding to litigation.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Service shall otherwise remain in full force and effect and enforceable.

Termination

Either party may terminate service agreements in accordance with the terms specified in individual contracts. We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason. Upon termination, your right to use our services will cease immediately.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on our website and updating the "last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any individual service agreements, constitute the entire agreement between you and zenoluxor Ltd regarding the use of our services and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these Terms of Service, please contact us: